In Toronto, Union Station is a bustling hub for daily commuters, and canaPHEM is on-site as dedicated medics, ready to assist should an emergency arise. In October 2023, Toronto City News and Global News brought attention to the critical issues confronting Toronto Paramedics during Code Red alerts, illuminating the strains placed on both emergency departments and available ambulances. This spotlight on the challenges underscores the urgent need for streamlined medical interventions, particularly in high-traffic areas such as Union Station. A “Code Red” signifies a pressing situation where the demand for emergency response surpasses the available resources. To simplify, when emergency departments reach full capacity, ambulances face delays in off-loading their patients. Paramedics are then compelled to wait until the hospital is prepared to accommodate their patients before becoming available to respond to additional calls. The cumulative effect of this congestion can escalate to a Code Red, signaling a critical shortage of available ambulances. This predicament not only places immense pressure on the paramedics but also highlights the vulnerability of the healthcare system during peak demand periods. It emphasizes the importance of implementing swift and effective solutions to ensure the seamless flow of emergency medical services, especially in locations with heightened activity like Union Station. 
Primary Care Medics in Toronto for Hire Operational alongside West Egg Security as a subcontracted service on behalf of the City of Toronto, canaPHEM stands ready to meet the amplified demands on emergency services. The challenges faced by Toronto Paramedics highlight the crucial role of immediate medical care, a role seamlessly fulfilled by canaPHEM through the deployment of highly trained fully equipped Primary Care Medics at Union Station. Their prompt responses ensure that medical needs are met until further assistance arrives, showcasing canaPHEM’s unwavering dedication during crucial moments.
On New Year’s Eve, canaPHEM responded to 11 incidents, resulting in 4 EMS transports. This notable achievement not only underscores canaPHEM’s efficacy but also signals a 64% reduction in the need for Toronto Paramedic Services to respond to Union Station. This decrease frees up ambulances, redirecting them to situations where immediate attention is paramount—responding to those truly in need. This outcome highlights the positive impact of canaPHEM’s presence, contributing significantly to the efficiency of emergency services in Toronto.
Recently, canaPHEM’s commitment to excellence was acknowledged by a Toronto City Official for the exemplary service provided by their two medics on New Year’s Eve. As crowds flooded Union Station for complimentary rides offered by TTC and Metrolinx, canaPHEM’s medics were on call for a 12-hour shift with surges from midnight to 3am, efficiently handling every medical request amidst the bustling environment.
The City of Toronto commended their unwavering dedication during the intense period. Despite the large crowd, canaPHEM’s medics prioritized immediate attention to each medical issue, ensuring the safety and well-being of everyone present. The dedication demonstrated by canaPHEM in delivering immediate care signifies a collaborative effort to bolster safety at Union Station, particularly during demanding periods highlighted in recent news coverage. canaPHEM remains dedicated to the safety of Union Station’s visitors and commuters, showcasing their exceptional commitment and readiness in any situation, making them available medics of Toronto’s transit network. Need Medics for Your Event? Reach Out to canaPHEM! If you’re hosting a personal or corporate event in Toronto or the Greater Toronto and Hamilton Area and require expert medics, contact canaPHEM today for an estimate. Our medics are not just competent and professional but are also prepared to handle any medical or traumatic situation with care and expertise. Your safety is our priority. It is important to note that canaPHEM is not an emergency transfer service. In the event of an emergency requiring transport of a patient to the nearest hospital, the respective municipal EMS service will be contacted for transfer of care.